Help Centre

Frequently asked questions

Quick answers about buying, renewing and claiming insurance with Beemalo.

General

What is Beemalo?

Beemalo is the insurance and loans platform of DEEPAK HITECH MOTORS PRIVATE LIMITED, Jaipur. We help you compare and buy plans from 15+ insurers and support you with renewals and claims.

Do I pay extra for buying through Beemalo?

No. You pay the insurer's premium. Our comparison and advice are free for customers.

Is my personal data safe?

Yes. We use your details only to get you quotes and service your policy. We never ask for OTPs, passwords or payments to personal bank accounts.

Motor insurance

What is the difference between third-party and comprehensive cover?

Third-party cover is mandatory and pays for damage or injury you cause to others. Comprehensive cover adds protection for your own vehicle against accidents, theft, fire and natural calamities.

What is NCB (No Claim Bonus)?

A discount on your own-damage premium for every claim-free year, which can grow up to 50%. Renew on time to keep it.

What is IDV?

Insured Declared Value is roughly the current market value of your vehicle — the maximum the insurer pays if the vehicle is stolen or totally damaged.

Health insurance

What is a waiting period?

A period after buying the policy during which certain illnesses (like pre-existing diseases) are not covered. Renewing on time keeps your waiting period credit.

What is cashless treatment?

At a network hospital, the insurer settles the bill directly with the hospital, so you don't pay upfront for covered expenses.

Life insurance

How much life cover do I need?

A common thumb rule is 10–20 times your annual income, plus outstanding loans. Try the life cover estimator on our Calculators page.

What is term insurance?

A pure protection plan that pays a lump sum to your nominee if you pass away during the policy term. It offers high cover at low premiums.

Claims & support

How do I file a claim?

Visit our Claims page for step-by-step guidance, or call or WhatsApp us.

Still have a question?

Our experts are just a call or WhatsApp away.

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Visit us21 Gopinath Marg, Jalupura, MI Road, Jaipur 302001